Question 1

What is Indexa?

Accepted Answer

Indexa is a fully managed AI search & discovery service for Shopify stores. Barikreativa stands up a dedicated search instance, syncs your catalog, and keeps tuning relevance for you.

Question 2

What makes Indexa different?

Accepted Answer

The same core capabilities as enterprise search — typo tolerance, synonyms, facets, merchandising, recommendations, semantic AI — but tuned by a human for your catalog, native to your Shopify storefront, at a fraction of the cost. You own your data and there is no pay-per-request lock-in.

Question 3

Is it self-serve?

Accepted Answer

No — it is a service. We onboard you: provision your instance, import your catalog, tune relevance, and hand you the snippets. You get a no-code console to manage synonyms, boosting, redirects and analytics.

Question 4

How much does it cost?

Accepted Answer

A one-time setup fee plus a monthly retainer that includes hosting, monitoring, reindexing and ongoing tuning. It scales with your catalog and traffic and is typically a fraction of an enterprise search subscription.

Question 5

How long does onboarding take?

Accepted Answer

Days, not weeks. Provisioning and the first index are automated; relevance tuning and storefront integration are the main work, handled end to end.

Question 6

Does the search ever go down?

Accepted Answer

It degrades gracefully: semantic to keyword to native Shopify search. If any layer is unavailable, search stays up and your store never loses its search bar.

The Shopify Search Audit Checklist